NewHire Employment Application

Program Manager
Gurnee , IL 60031

The Program Manager ("PM") for the Hardware Division of SCC will be the primary interface between the sales and management team members in dealing with:
* the customer,
* the manufacturer and the
* shippers,
and will be responsible for coordinating and making happen all aspects of a successful supply-chain order fulfillment system from quote to order delivery.

This will require being involved and responsible for:
* order quoting
* order placement with our overseas manufacturers
* inventory management and forecasting
* shipping and delivery, and most importantly,
* customer service.

This position reports to the VP-Finance and works with four other friendly and experienced PM's in one office. It has the authority to quote prices based on existing Company guidelines.

The candidate we are seeking will have excellent follow through capabilities, a strong sense of urgency and be a self-starter able to work (after a training period) to provide a "supply chain order fulfillment" process to our customers and vendors. Handling periods of stress caused by manufacturer and customer problems is also part of the normal mix.

able to work (after a training period) to provide a "supply chain order fulfillment" process to our customers and vendors. Handling periods of stress caused by manufacturer and customer problems is also part of the normal mix.

The candidate's success will be measured by:
* Timely and accurate quotes that meet sales staff requirements
* Orders that are manufactured to specifications and shipped on a timely and cost-effective basis
* Shipments that are received by the customer on time and to specifications
* Accurately billing customers

The physical demands of the job are related entirely to work on the computer, phone and internet.

We think that the successful candidate will find our work environment attractive because of our warm, friendly and very cooperative office staff, our comfortably-sized office cubicles, the cooperative level of assistance provided by the other PM's, and the "business approach" taken by our CEO/Owner. Travel not a requirement for this position. However if willing to travel domestically and to China occasionally as you mature in this position, would be a plus. Our office is ideally located near the Interstate and convenient to shops and restaurants (Six Flags Great America is across the street) on a well-traveled higway.

The salary range we are offering is between $35,000 and $50,000 depending on experience. A training program mentored by the head of our Hardware Division will be provided.

Please complete the following information. Then press the "Submit Application" button at the bottom. You may attach a resume at the bottom of the page. We recommend that you attach an MS-Word document. You have 45 minutes to complete the application.

Problems submitting?

Title:	Mr. Ms.
First Name:	(required)
Last Name:	(required)
Street Address:	(required)

City:	(required)
State/Prov:	(required)
Zip/Postal Code:	(required)
Home Phone:	(required)
Cell Phone:
Work Phone:
E-mail Address:

We will be contacting qualified applicants by phone. What is the best time to contact you? (Choose one)
8:30am - 11:30am
11:30am - 2:30pm
2:30pm - 5:30pm

Which phone number should we use first?
Home
Cell
Work

Education
High School
Some College
College Graduate
Some Graduate School
Advanced Degree

Provide the name of the institution from which you received your highest degree

How many years of project management experience do you have?
None
2 or less years
4 or less years
5+ years

In which industry(s) and with what product type(s) do you have project management experience? (Please check all that apply and continue on into next question if needed)
Import/Export
Manufacturing
Wood products
Chinese companies

Other industries in which you have project management experience. Please list.

Please check all the software products you have used in previous jobs
MS Word
MS Excel (Required)
Quickbooks
CAD Capabilities

You are responsible for providing continuing customer service for multiple accounts. What would you normally do with your customer if a serious problem arises?

Have you had any experience in preparing and negotiating customer quotes? if so, please briefly explain.

Have you had any experience in dealing with inventory? If yes, please explain what you have done in the inventory areas of forecasting, ordering and tracking inventory. If no experience, please indicate that.

Have you had any experience in import/export shipping? If so, please discuss any experience you may have had in seeking/comparing freight rates, configuring shipping containers, arranging shipments and/or tracking shipments. If no experience, please indicate that.

Please describe your view of superb customer service by citing a real problem you have had and how you handled it.

In your opinion, what skills, characteristics, and work habits are most important for being an effective project manager? If no PM experience, what skills, characteristics and work habits do you consider the most important?

Are you comfortable working on your own with little direct guidance? if so, provide a recent experience that makes that point. If not, please indicate.

As a project manager, crises often arise that result in sustained periods of stress until resolved. Give an example of one such stress-filled crisis you may have had recently and how you handled it

Provide two references (no family members):
Name	Phone Number	Relation

Provide us with your recent employment history:
Employer	Job Title	From:	To:

Employer	Job Title	From:	To:

Employer	Job Title	From:	To:

On what date can you start?
(required)

You may attach your resume to this application here. Please note that we can only accept Microsoft Word, Adobe Acrobat PDF (.pdf), Plain Text (.txt) and RichText (.rtf) formats (150kb size limit) for your resume. All other formats will be rejected.

I would like to receive job-search related information from New-Hire.com. Click here for more information.

Problems submitting? | Print this Application |