NewHire Employment Application - Administrative Reception -- Property Management

Administrative Reception -- Property Management
Chicago , IL 60630

Leasing and Management is hiring an Administrative Receptionist. Join our energetic, fast-paced and dedicated office staff. We are looking for someone who has excellent customer service skills and can handle requests by tenants and brokers, professionally and efficiently. Report to the Executive Assistant. Earn $30,000 to $40,000 per year depending on experience, plus benefits. We are conveniently located near the Kennedy and Edens freeways and have ample employee parking.

Leasing and Management Company was founded in 1980 and has grown to manage 15 multi-unit properties primarily in and around Chicago. Our mission is to increase the value of the properties we manage, and provide excellent service to the diversity of individuals whose homes and quality of life are impacted by our services. Our goal is for employees to grow, use and develop their problem-solving skills and improve the life of each of the residents. Many of our staff has been employed here for more than 10 years. Come join us!

Duties:

Handle incoming calls from tenants, condo owners, real estate agents, attorneys, lenders and vendors
Solve problems, answer questions, and direct calls to other office staff as needed
Complete loan documentation paper work for banks or brokers
Issue parking passes, keys and see to other tenant needs
Process payments for deposit
Process checks for bill paying

The administrative receptionist represents the face of the company and must demonstrate our values through attention to detail and a common sense approach to addressing the needs of every caller.

Compensation:

$30,000 to $40,000 per year depending on experience
Health insurance, 401K with employer match
Vacation and holidays
Parking available
Opportunity for advancement and long term employment

Requirements

High school degree or equivalent
5 years of work experience in an office setting
Excellent customer service skills
MS office knowledge
Work independently and juggle multiple on going tasks
Able to communicate effectively by email and phone

To apply, complete the confidential application below. No calls or emails please!!

Please complete the following information. Then press the "Submit Application" button at the bottom. You may attach a resume at the bottom of the page. We recommend that you attach an MS-Word document. You have 45 minutes to complete the application.

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Title:	Mr. Ms.
First Name:	(required)
Last Name:	(required)
Street Address:	(required)

City:	(required)
State/Prov:	(required)
Zip/Postal Code:	(required)
Home Phone:	(required)
Cell Phone:
Work Phone:
E-mail Address:

We will be contacting qualified applicants by phone. What is the best time to contact you? (Choose one)
8:30am - 11:30am
11:30am - 2:30pm
2:30pm - 5:30pm

Which phone number should we use first?
Home
Cell
Work

Education
High School
Some College
College Graduate
Some Graduate School
Advanced Degree

Provide the name of the institution from which you received your highest degree

How many years of administrative work experience do you have in an office setting?
0 - 1 year
2 - 3 years
4 - 6 years
7 years or more

What does excellent customer service mean to you?

Please check all the software products that you used in previous jobs.
MS Word
MS Excel
MS Access
Outlook

How would you rate your experience level maintaining and operating a multi-line phone system?
No experience
Novice
Intermediate
Expert

How many phone lines were you responsible for in your previous job?
1
2-4
5-6
7+

A broker calls and requests a long list of information about a specific condo that is for sale. You have the information they need saved on your computer. How would you prefer to provide this information?
Read the information to them over the phone
Request their email address and email it
Ask the broker for their preference

A tenant calls very upset about a noisy party held by another tenant. They are upset and feel that the party was disruptive and caused damage to the common area in the building. Explain how you would handle this call.

What is your preferred work style?
Variety is the spice of life--every day should bring something new and interesting
I like to handle a variety of tasks -- prioritizing them by importance and urgency
I like to know what tasks to expect to complete each day when I start work
I like to handle one thing at a time until it’s complete

Would you prefer to work for a supervisor who:
Manages each task you do until it is complete
Trains you and expects you to report back regularly with updates and questions
Is rarely in the office and expects you to figure it out on your own
Trains you and lets you handle the tasks according to your best judgment

Where did you learn about this open position? (Indicate the website, job board, referring individual or newspaper.)

Provide two references (no family members):
Name	Phone Number	Relation

Provide us with your recent employment history:
Employer	Job Title	From:	To:

Employer	Job Title	From:	To:

Employer	Job Title	From:	To:

On what date can you start?
(required)

You may attach your resume to this application here. Please note that we can only accept Microsoft Word, Adobe Acrobat PDF (.pdf), Plain Text (.txt) and RichText (.rtf) formats (150kb size limit) for your resume. All other formats will be rejected.

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