Pre-Employment Application

Applications Product Specialist-Hardness Testing Experience
Cleveland, OH  



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Struers, (www.struers.com) the world's leading manufacturer of materials testing equipment and consumables, is looking for an Applications Product Specialist with hardness testing experience to increase our level of technical and sales support of the Struers product line to potential and existing customers.  
 
The candidate will work from our US headquarters in Westlake, OH.  The ideal Application Product Specialist has previous experience in material science or materials testing, preferable with previous experience in the field of hardness testing, is able to travel overnight, and will be the face of Struers Inc. for our customers. Primary duties focus on pre- and after-sales activities such as customer demonstrations, tradeshows, workshops, installation and training.  This result driven individual must demonstrate superior customer service skills with a good understanding of sales support.
 
To the qualified candidate we offer:
  • Competitive salary consisting of base plus bonus
  • Corporate culture which values open communication and innovative thinking
  • Excellent benefits – health insurance (with employee contribution), 401(k) with match, employee stock purchase plan, flexible spending accounts
  • Company owned computer and smart phone
  • Stable, profitable company that has been in business for more than 130 years
  • Relocation package available
Struers has affiliates in 22 countries and sells materials testing equipment and consumables to manufacturers of automotive, aerospace, electronics, materials manufacturing and a wide variety of other industries which must measure and control the quality of the solid materials used in production.
 
Our Fortune 500 customers and other clients rely on our products for Materialographic Sample Preparation, Image Analysis & Archiving, Hardness Testing and Microscopy.
 
Primary Duties & Responsibilities:
  • Demonstrate Struers products to customers locally, electronically, at tradeshows, and at customer sites in an effort to support sales
  • Perform installation and training at customer sites
  • Perform calibration of test equipment (ISO 17025)
  • Provide market feedback, problem resolution, equipment improvement and future product development to the manufacturing site
  • Participate in educational training activities and training courses for internal and external customers
  • Provide technical support for Struers products to existing (internal and external) customers
Requirements:
  • Previous experience in hardness testing, metallographic sample preparation, image analysis software or other related field
  • Enjoys traveling and interacting with customers
  • Product presentation experience
  • Focused team player with the ability to contribute and interact with colleagues all over the world
  • Structured and analytical approach to tasks and problem solving with adequate detail orientation
  • Must be organized with the ability to focus on priority projects and tasks
  • Customer minded with excellent written and oral communication skills
  • Prior experience with ISO 17025 a plus
  • IT skills including hands on PC hardware, PC software, networking and OS experience
  • Microsoft Office Suite expertise
  • Bachelor’s degree or equivalent experience
 
To apply, complete the application below. No phone calls, faxes or emails will be accepted. Struers Inc. is an equal opportunity employer.
 



Please complete the following information.  Then press the "Submit Application" button at the bottom. You may attach a resume at the bottom of the page. We recommend that you attach an MS-Word document. You have 45 minutes to complete the application.

Title: Mr. Ms.
First Name: (required)
Last Name: (required)
Street Address: (required)
 
City: (required)
State/Prov: (required)
Zip/Postal Code: (required)
Home Phone: (required)
Cell Phone:
Work Phone:
E-mail Address:

We may contact qualified applicants by phone. What is the best time to contact you? (Choose one)
8:30am - 11:30am
11:30am - 2:30pm
2:30pm - 5:30pm

Which phone number should we use first?
Home
Cell
Work

Education
High School
Some College
College Graduate
Some Graduate School
Advanced Degree

Provide the name of the institution from which you received your highest degree

In which of the following areas do you have significant experience? (Please check all that apply)
Hardness Testing
Image Analysis Testing
Metallographic Sample Preparation
Other (please specifiy)


How many years of experience do you have in the areas above?
None
1-3 years
4-6 years
7 years or more

Do you have experience working with ISO 17025 standards?
Yes
No

How would you rate your ability to install and set up PC hardware, PC software, networking, and Windows Operating Systems?
No experience
Basic
Strong
Advanced

Have you had to prepare and perform presentations for colleagues and/or customers? If so, how often would you say you’ve given presentations?
Never
Rarely
On occasion
Frequently

How will you rate your experience in sales support?
Mainly pre-sales
Mainly after sales
Both
None

Do you have experience in utilizing Customer Relationship Management (CRM) software to track daily activities?
Yes
No

Rate your MS Office (Word, Excel, PowerPoint and Outlook) proficiency:
Do not use MS Office
Beginner
Intermediate
Advanced

How much overnight business travel is acceptable to you?
Up to 20%
Up to 30%
Up to 40%
50% or more

How would your most recent supervisor describe you?


Given the duties and responsibilities described here, what total compensation package level would you accept?
At least $50000
At least $60000
At least $70000
At least $75000

Where did you learn about this open position? (Indicate the website, job board, referring individual or newspaper.)


Provide two references (no family members):
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Employer Job Title From: To:
Employer Job Title From: To:
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On what date can you start?
(required)

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