Pre-Employment Application

Service Contract Sales Representative
Cleveland, OH  



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Struers, (www.struers.com) the  world's leading manufacturer of materials testing equipment and consumables, is looking for a Service Contract Sales Representative to promote the sale of service contracts and preventive maintenance service to existing Fortune 500 customers and clients. 

Located in Westlake, Ohio the Service Contract Sales Representative will be responsible for promoting service contracts to both internal and external customers, responding to customer inquiries and making cold calls to prospects in the Struers database.   The ideal Service Contract Sales Representative is a results driven sales professional and an excellent communicator who thrives working in a team environment.

To the qualified candidate we offer:
  • A competitive salary of base plus incentive
  • Excellent training in product knowledge and sales process
  • Stable, profitable company that has been in business for more than 130 years
  • Excellent benefits – health insurance (with employee contribution), 401(k) with match, employee stock purchase plan, flexible spending accounts
  • Corporate culture which values open communication and innovative thinking
  • Career-growth opportunities
 
Struers has affiliates in 22 countries and sells materials testing equipment and consumables to manufacturers of automotive, aerospace, electronics, materials manufacturing and a wide variety of other industries which must measure and control the quality of the solid materials used in production.  Our customers rely on our products for Materialographic Sample Preparation, Image Analysis, Hardness Testing and Microscopy.

Responsibilities
  • Sales driven position responsible for the sale of service contracts and preventive maintenance service by making cold calls to prospects in the Struers database
  • Renew existing service contracts
  • Promote the sales of preventive maintenance contracts/service to customers who have equipment under warranty and coming out of warranty
  • Analyze the contracts to determine profitability
  • Accurately maintain sales force automation database with account information
  • Work closely with marketing to increase the customers’ awareness of Struers’ service offering    
  • Perform administrative and support duties such as accurate completion of customer correspondence and quotations requests in order to promote the best possible level of service
Qualifications
  • Prior successful service contract sales experience on capital equipment preferred
  • Bachelor’s degree preferred
  • Must be organized with the ability to focus on priority projects and tasks
  • Excellent communications skills
  • Expertise with group presentations (PowerPoint)
  • Knowledge of computer software programs, Microsoft Office 
  • Occasional overnight travel

To apply, complete the application below. No phone calls, faxes or emails will be accepted. Struers Inc. is an equal opportunity employer.


Please complete the following information.  Then press the "Submit Application" button at the bottom. You may attach a resume at the bottom of the page. We recommend that you attach an MS-Word document. You have 45 minutes to complete the application.

Title: Mr. Ms.
First Name: (required)
Last Name: (required)
Street Address: (required)
 
City: (required)
State/Prov: (required)
Zip/Postal Code: (required)
Home Phone: (required)
Cell Phone:
Work Phone:
E-mail Address:

We may contact qualified applicants by phone. What is the best time to contact you? (Choose one)
8:30am - 11:30am
11:30am - 2:30pm
2:30pm - 5:30pm

Which phone number should we use first?
Home
Cell
Work

Education
High School
Some College
College Graduate
Some Graduate School
Advanced Degree

Provide the name of the institution from which you received your highest degree

How many years of service sales experience do you have?
less than 1
2-5
6-8
9 or more

In which of the following areas do you have significant service sales experience? Please check all that apply.
Capital equipment
Consumable / Expendables
Service
Other

In which of the following customer industries do you have service sales experience? Please check all that apply
Automotive
Aircraft
Medical
Industrial

In what aspect of service contract sales do you have experience? Please check all that apply.
Renewals
Preventive Maintenance
Extended Warranties
Other

What is the single most important aspect of a sales presentation?
Product features
Product benefits
Product price point
Vendor reputation

Do you have experience in phone sales?
Yes
No

Please describe your approach to effective communication.


Please describe how you prioritize your time when you have multiple projects going.

What is your preferred work style?
Every day should bring something new and interesting
I like to handle a variety of tasks -- prioritizing them by importance and urgency
I like to know what tasks to expect to complete each day when I start work
I like to handle one thing at a time until it’s complete

Rate your MSOffice (Word, Excel, PowerPoint and Outlook) proficiency:
I do not use MSOffice
Beginner
Intermediate
Advanced

Given the duties and responsibilities described here, what total compensation level would you accept?
At least $35000
At least $45000
At least $55000
At least $65000

Where did you learn about this open position? (Indicate the website, job board, referring individual or newspaper.)


Provide two references (no family members):
Name Phone Number Relation

Provide us with your recent employment history:
Employer Job Title From: To:
Employer Job Title From: To:
Employer Job Title From: To:

On what date can you start?
(required)

You may attach your resume to this application here. Please note that we can only accept a maximum size of 100 KB in Microsoft Word, Adobe Acrobat PDF (.pdf), Plain Text (.txt) and RichText (.rtf) formats for your resume. All other files will be rejected. If you are applying using an iPhone or iPad, you will be unable to upload your resume.


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