Bringing Order to Chaos: How a Robust Hiring Process Helped Quest Food Management Services Get the Right People on the Team

Chuck Smith —  August 31, 2015 — Leave a comment

A NewHire Case Study

Imagine the chaos you would encounter if every regional and site manager in your food service management firm could order their own ingredients from any source they chose. Duplicate product, missing product, variable quality and no profit would be the the result, right? Food service providers strive to create, implement and monitor systems to avoid the chaos of everyone “doing their own thing.”

Yet when it comes to hiring staff, many food service management companies force managers to “do their own thing.” This happens when hiring managers are told to run an ad, screen, interview, hire and on-board people without support or structure from the organization.

Quest Food Management Services was faced with similar issues when they turned to NewHire for help. From candidate chaos, Quest organized their recruiting so that 3,336 people applied to 116 jobs titles, ranging from Food Service Worker to Human Resources Director, and Lead Line Cook to Vice President of Operations. Now everyone uses the same system and the same process.

Recruitment ad purchases were streamlined and measured for effectiveness. Managers were the given tools they needed to recruit talent and are now held accountable for the results.

Our Quest Food Management Blog Series:

Part 1: Overview

Part 2: Analytic Results Infographic

See the detailed results of Quest’s recruitment for 116 jobs.

Part 3: A Professional Case Study

To recruit for the essential Vice President of Operations role, Nick Saccaro, Quest’s President, chose NewHire Professional.

Part 4:  NewHire Advantage- Conclusion

For the bulk of the 116 positions, Quest’s managers recruited, screened and hired candidates with NewHire Advantage.

Want to learn more about how NewHire can help your company hire better? Request a demo here, or give us a call at 877-923-0054.

Chuck Smith


Chuck is a sought-after speaker on issues of talent acquisition, recruiting and hiring best practices with more than 20 years of experience under his belt. When not running his business, you'll find him in Hyde Park playing ultimate frisbee with his friends & family. Connect with him on Google+.

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